YOU ARE ONE CLICK AWAY TO CONNECT WITH ARADA MASAAR EXPERT TO YOUR DREAM HOME.
Welcome to Arada Masaar (the “Website”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, submit an Expression of Interest (EOI), or engage with our services.
This policy is drafted in accordance with the UAE’s Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable regulations
- CONSENT
By using our website, submitting an EOI, or providing your personal information, you agree to this Privacy Policy and accept its terms . If you do not agree with any part of this policy, please do not use our website or provide us with your personal information.
2. INFORMATION WE COLLECT
We collect personal information only when you choose to provide it. The categories of information we may collect include:
- Identity Data: Full name, nationality, date of birth, Emirates ID number, passport number
- Contact Data: Email address, phone number, postal address
- Property Preferences: Unit type, budget range, preferred location, investment objectives
- Transaction Data: Details of your EOI, booking, or transaction history
- Communications Data: Your preferences for receiving marketing communications
3. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
- To Respond to Inquiries: Process your EOI, answer questions, and provide property information
- To Provide Services: Assist with unit allocation, booking, and transaction processing
- To Comply with Legal Obligations: Fulfill requirements under UAE anti-money laundering (AML) laws and real estate regulations
- To Improve Our Website: Analyze usage patterns and enhance user experience
- To Send Marketing Communications: With your consent, send property updates, newsletters, and promotional offers
4. SHARING YOUR INFORMATION
We do not sell or rent your personal information to third parties . We may share your data only in the following circumstances:
- With Service Providers: Trusted third parties such as CRM systems, IT providers, and email marketing platforms, bound by strict confidentiality agreements
- With Regulatory Authorities: Government bodies such as the Dubai Land Department (DLD) or Real Estate Regulatory Agency (RERA) when required by law
- For Legal Compliance: To comply with court orders, legal processes, or regulatory requirements
- With Affiliates: Sharing with the developer, Arada, for operational efficiency and service delivery
5. YOUR RIGHTS
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your data where we no longer have a lawful basis to process it
- Withdraw Consent: Opt out of marketing communications at any time
- Object: Object to processing based on our legitimate interests
- Restrict Processing: Request restriction of processing under certain conditions
Disclaimer: This Privacy Policy is subject to change without prior notice. Please verify details at the time of providing personal information.
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